FAQ

How long does order processing take?

We process all orders within 2–4 business days. You’ll receive an email confirmation once your order is packed and ready for shipment.

What shipping options do you offer?

We offer Standard and Express via trusted courier partners. Options and rates will appear at checkout based on your location.

Do you offer free shipping?

Yes, we offer free standard shipping on all domestic orders above ₹1000. This will apply automatically at checkout

How long will delivery take?

Depends on your location estimated time will be shared by email.

Can I track my order?

Yes! Once your order ships, you’ll receive an email with a tracking link so you can follow its journey to your doorstep.

What should I do if my package is delayed or missing?

If your order hasn’t arrived within the estimated delivery time, please email us at care@glair.in with your order number. We’ll assist you promptly.

What if my item arrives damaged?

We’re deeply sorry. Please contact us within 7 dyas of delivery with clear photos of the damaged item and packaging. We’ll make it right.

Can I change or cancel my order after it’s placed?

Orders can only be modified or canceled before they ship. Once in transit, we are unable to adjust or reroute orders